Term and Conditions

1. Acceptance of Terms

By accessing and purchasing from wearphoria.com, you accept these Terms and Conditions in full. If you disagree, please refrain from using our website.

2. Website Use and Intellectual Property

2.1 License to Use

We grant you limited license to access and make personal use of this website. All content, including images, text, and designs are property of Wear Phoria and protected by intellectual property laws.

2.2 Prohibited Activities

You agree not to:

• Reproduce, duplicate, or resell our products or content without permission
• Use data mining or extraction tools on our site
• Misrepresent your identity or use false payment information

3. Product Information

3.1 Product Descriptions

We strive for accuracy in product descriptions, colors, and sizing. However, slight variations may occur due to monitor settings. If a product differs significantly from its description, you may return it under our Returns Policy.

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices and correct pricing errors.

4. Ordering and Payment

4.1 Order Process

Placing an order constitutes an offer to purchase. We process orders within 1-2 business days and will confirm acceptance via email.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You confirm that the payment method is yours or you have authorization to use it.

4.3 Order Cancellation

You may cancel orders before dispatch by contacting [email protected]. Once dispatched, standard returns policy applies.

5. Shipping Policy

5.1 Delivery Areas

We ship worldwide excluding Asia and certain remote areas. Delivery times vary by location:

• Standard Shipping: DHL/FedEx – £12.95 – 10-15 business days after dispatch
• Free Shipping: EMS – Free for orders over £50 – 15-25 business days after dispatch

5.2 Delivery Issues

You must inspect goods upon delivery. Report damaged/missing items within 48 hours to [email protected] with photographic evidence.

6. Returns and Refunds

6.1 Returns Policy

We accept returns within 15 days of delivery, provided:

• Items are unworn, unwashed with tags attached
• Original packaging is included
• Non-returnable items: underwear, swimwear, pierced earrings (unless faulty)

6.2 Returns Process

Email [email protected] with:

• Subject: “Return/Exchange Request – Order #[Number]”
• Item details and reason
• Preferred resolution

Ship returns to: Wear Phoria Returns, 72 Victoria Rd, Stoke-on-Trent, GB CH3M 3YQ using tracked service.

6.3 Refunds

Processed within 5 business days of receipt to original payment method. Original shipping fees are non-refundable.

7. Customer Responsibilities

• Provide accurate personal and payment information
• Check delivery promptly and report issues within 48 hours
• Follow return procedures exactly to qualify for refunds
• Pay any applicable customs duties for international orders

8. Liability Limitations

Wear Phoria is not liable for:

• Delays outside our control (e.g., customs, carrier delays)
• Incorrect addresses provided by customers
• Minor variations in product color or fit
• Indirect or consequential losses

Our maximum liability is limited to the purchase price of the goods.

9. Privacy and Data Protection

We handle personal data in accordance with our Privacy Policy and GDPR. By using our site, you consent to such processing.

10. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of English courts.